Contact Us

If you are experiencing an emergency,
PLEASE CALL 911!

If you or someone you know is in a domestic violence or sexual assault crisis situation and wants information on what to do, please call our

24 Hour Crisis Hotline : 1-800-658-2683

*Contact information and business hours for our published locations are as follows:

Administration Office

Physical Address:
624 Indiana Avenue, Suite 304
Wichita Falls, TX 76301
Ph: 940-723-7799
Fax: 940-723-1132

Mailing Address:
P.O. Box 4085
Wichita Falls, TX 76308

Business Hours:
Monday – Friday
7:30am – 4:30pm

Walk-ins are welcome at the First Step Administrative Offices during regular business hours.

First Step, Inc. Counseling Services: 940-692-4494

First Step, Inc. Family Thrift Store

911 Indiana Avenue
Wichita Falls, TX 76301
Ph: 940-322-4911
Fax: 940-322-9112

Business Hours:
Monday: Closed to public/Donation Drop Offs accepted 10:00am – 2:00pm
Tuesday: Closed to public/Donation Drop Offs accepted 10:00am – 2:00pm
Wednesday: Closed
Thursday: 10:00am – 4:00pm
Friday: 10:00am – 4:00pm
Saturday: 10:00am – 4:00pm
Sunday: Closed

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